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Order Cancellation

Order Cancellation

The Customer has the right at any time before the product is sent to him to proceed without compensation and without any reason at all, at the cancellation of his order, with a relevant written statement of withdrawal [the model of which is attached to the relevant link], which takes place either by shipment fax or e-mail. In this case, all the money of the Customer is returned from our store to that no later than fourteen (14) days from the cancellation of the order, without any charge and using the same means of payment, which were used by the Customer, unless the latter indicates otherwise, but no less convenient for the store.

The Customer also has the right to withdraw from the contract within fourteen (14) days from the delivery to him (or to a third authorized person, acting on his behalf), without any reason at all. In this case, however, the Customer is charged with the cost of returning the goods to our store, which must take place within (14) days of the withdrawal statement and is carried out by courier (courier) of the Customer's choice.

The money paid by the Customer for the purchase price is returned to him from our store no later than (14) days from the withdrawal statement, without any charge and using the same means of payment, which were used by the Customer, unless the latter indicates otherwise, but no less convenient for the store.

The return of goods are not accepted when they have been irreparably damaged. In case the damage is not irreparable, the Customer is responsible for reducing the value of the products.